Help Centre

Have a question? We have answers.
Checkout some of our FAQ's below.

Help Centre

Have a question? We have answers.
Checkout some of our FAQ's below.

Help Centre

Have a question? We have answers.
Checkout some of our FAQ's below.

Verified Reviews from Our Customers

Hear from our community of drivers

Need to Return or Exchange?

We offer 30-days for returns and exchanges.

Read Return Policy

Start My Return

Need to Return or Exchange?

We offer 30-days for returns and exchanges.

Read Return Policy

Start My Return

Need to Return or Exchange?

We offer 30-days for returns and exchanges.

Read Return Policy

Start My Return

Ordering

Everything related to orders, payments and returns.

How much does shipping cost?

We know how frustrating it is to get to checkout and suddenly see an extra $10 for shipping, so we’ve made it $5.45 for NZ-wide express overnight delivery.

Can I make a change to my order?

We’re happy to help with changes or cancellations as long as your order hasn’t been dispatched yet. Just flick us an email to check, and we’ll let you know right away if it’s still possible to update it before it’s on the courier.

How long is shipping?

  • Free Express 1-3 Day NZ Shipping.
  • All orders ship from our warehouse in Auckland.

How can I get an invoice?

Once your order is placed, you should receive an order confirmation email with your invoice attached. (Sometimes they can show up in spam folders so be sure to check this too.)

Ordering

Everything related to orders, payments and returns.

How much does shipping cost?

We know how frustrating it is to get to checkout and suddenly see an extra $5.45 for shipping, so we’ve made it absolutely free for NZ-wide express overnight delivery.

Can I make a change to my order?

We’re happy to help with changes or cancellations as long as your order hasn’t been dispatched yet. Just flick us an email to check, and we’ll let you know right away if it’s still possible to update it before it’s on the courier.

How long is shipping?

  • Free Express 1-3 Day NZ Shipping.
  • All orders ship from our warehouse in Auckland.

How can I get an invoice?

Once your order is placed, you should receive an order confirmation email with your invoice attached. (Sometimes they can show up in spam folders so be sure to check this too.)

Inflato Drive

Meet the Inflato Drive, our powerful 3-in-1 air compressor and jump starter built to keep you moving anywhere in New Zealand.

Which vehicles does it work with?

The Inflato Drive can jump start most petrol and diesel vehicles up to 5.0 L and works with cars, SUVs, utes, motorbikes, and boats. It also inflates tyres and sports gear.

How do I use the jump starter?

Simply connect the jump cables to your vehicle’s battery, press the power button, and start your engine. It delivers up to 1000A of current, enough for up to 25 jump starts on a single charge.

How do I inflate a tyre?

Attach the hose to your tyre valve, set your desired pressure on the digital screen, and press start. The Inflato Drive automatically stops when it reaches the target PSI.

How long does it take to inflate?

It fully inflates a standard car tyre in about 4 minutes with 150 PSI of power and a 35 L/min airflow rate.

How do I charge the Inflato Drive?

Use the included USB-C cable to recharge. A full charge takes around 2–3 hours, and you can also use it as a powerbank to charge your devices on the go.

How long does the battery last?

The built-in 6000 mAh battery provides around 25 jump starts or multiple inflations before needing to recharge.

Can I use it in cold or hot weather?

Yes. The Inflato Drive operates safely between -20 °C and 60 °C, making it ideal for NZ’s variable climate.

Inflato Drive

Meet the Inflato Drive, our powerful 3-in-1 air compressor and jump starter built to keep you moving anywhere in New Zealand.

Which vehicles does it work with?

The Inflato Drive can jump start most petrol and diesel vehicles up to 5.0 L and works with cars, SUVs, utes, motorbikes, and boats. It also inflates tyres and sports gear.

How do I use the jump starter?

Simply connect the jump cables to your vehicle’s battery, press the power button, and start your engine. It delivers up to 1000A of current, enough for up to 25 jump starts on a single charge.

How do I inflate a tyre?

Attach the hose to your tyre valve, set your desired pressure on the digital screen, and press start. The Inflato Drive automatically stops when it reaches the target PSI.

How long does it take to inflate?

It fully inflates a standard car tyre in about 4 minutes with 150 PSI of power and a 35 L/min airflow rate.

How do I charge the Inflato Drive?

Use the included USB-C cable to recharge. A full charge takes around 2–3 hours, and you can also use it as a powerbank to charge your devices on the go.

How long does the battery last?

The built-in 6000 mAh battery provides around 25 jump starts or multiple inflations before needing to recharge.

Can I use it in cold or hot weather?

Yes. The Inflato Drive operates safely between -20 °C and 60 °C, making it ideal for NZ’s variable climate.

Inflato Mini

Meet the Inflato Mini, our compact high-pressure pump built specifically for bicycles. Lightweight, fast, and ready to go wherever you ride.

Which bikes does it work with?

The Inflato Mini works with all standard bikes, e-bikes, road bikes, and mountain bikes that use Presta or Schrader valves.

How do I use the Inflato Mini?

Attach the small hose to your tyre valve, set your desired PSI on the screen, and press start. The Mini will automatically stop once it reaches your target pressure.

How do I charge the Inflato Mini?

Use the included USB-C cable to recharge the built-in battery. It typically takes around 40–60 minutes for a full charge.

How long does the battery last?

The Inflato Mini can inflate up to 8 bike tyres on a full charge or top off your tyres multiple times before needing to recharge.

How much pressure can it reach?

The Inflato Mini delivers up to 120 PSI, more than enough for road, mountain, and commuter bikes.

Can I use it for anything else?

Yes. It comes with 4 attachments, so you can also inflate balls and smaller inflatables, but it’s not designed for large tyres or car use.

Inflato Mini

Meet the Inflato Mini, our compact high-pressure pump built specifically for bicycles. Lightweight, fast, and ready to go wherever you ride.

Which bikes does it work with?

The Inflato Mini works with all standard bikes, e-bikes, road bikes, and mountain bikes that use Presta or Schrader valves.

How do I use the Inflato Mini?

Attach the small hose to your tyre valve, set your desired PSI on the screen, and press start. The Mini will automatically stop once it reaches your target pressure.

How do I charge the Inflato Mini?

Use the included USB-C cable to recharge the built-in battery. It typically takes around 40–60 minutes for a full charge.

How long does the battery last?

The Inflato Mini can inflate up to 8 bike tyres on a full charge or top off your tyres multiple times before needing to recharge.

How much pressure can it reach?

The Inflato Mini delivers up to 120 PSI, more than enough for road, mountain, and commuter bikes.

Can I use it for anything else?

Yes. It comes with 4 attachments, so you can also inflate balls and smaller inflatables, but it’s not designed for large tyres or car use.

Other

Warranties, cancellations and more.

Product Warranty

If your product arrives faulty or you're experiencing an issue that doesn’t seem normal, please submit a warranty claim by contacting us at support@inflato.co.nz

Other cancellations

Due to the speed at which our team processes orders and the high volume we receive, we’re unable to accept cancellations once a purchase has been made.

Can I get a refund after 30 days?

Our policy lasts 30 days. If 30 days have passed since your order was delivered, unfortunately, we can’t accept a return or offer a refund.

 

To be eligible for a return, your item must be in the same condition you received it. For clarity, please make sure everything is in full working order before requesting a return for your Inflato.

 

Read our Return Policy for more details.

Other

Warranties, cancellations and more.

Product Warranty

If your product arrives faulty or you're experiencing an issue that doesn’t seem normal, please submit a warranty claim by contacting us at support@inflato.co.nz

Other cancellations

Due to the speed at which our team processes orders and the high volume we receive, we’re unable to accept cancellations once a purchase has been made.

Can I get a refund after 30 days?

Our policy lasts 30 days. If 30 days have passed since your order was delivered, unfortunately, we can’t accept a return or offer a refund.

 

To be eligible for a return, your item must be in the same condition you received it. For clarity, please make sure everything is in full working order before requesting a return for your Inflato.

 

Read our Return Policy for more details.